At the conclusion of a three-year, $12.5 million multi-institutional research collaboration with academic partners, Intel Labs commissioned a comprehensive program evaluation to determine efficiency and effectiveness of its partnership with social science researchers.
During a six-month engagement at Intel Labs’ facility in Hillsboro, Oregon, Neosynapse conducted 54 in-depth interview nationwide with participating project personnel at Cornell University, Georgia Institute of Technology, Indiana University, Intel Labs, New York University, and University of California-Irvine. Neosynapse also collected, organized, and analyzed over 300 research-based products generated by the collaboration. Through qualitative analysis techniques, several key factors contributing to project dynamics were identified, in the following areas:
- Project Management
- Goals and Expectation Setting
- Roles and Positions
- Coordinating Activities
- Extracting Ongoing Value
From these topics, a set of 34 strategic principles for future collaboration with academic partners laid out a foundation for structured and transparent communication, management, reporting, and decision processes that translate research results and business value throughout the organizational management structure of Intel Labs. By addressing the alignment of differing incentive structures between industry and academy partners, higher value in innovation investments for research can be captured and transferred to Intel’s production culture.
As Intel Labs engages in future collaboration with academic partners, it is better informed to create management, accountability, and productivity structures at the onset of large-scale projects.